Cancellations/Illness

Our policies are to ensure we have a mutual understanding. We have them on our website to ensure full transparency. This page is the short/easy to read version, so please do read the full policy here before reaching out about services. If you have any questions about this policy, contact us at hello@asyouarealliedhealth.com.au.

Life can throw curveballs, and we get that. But to keep our business running smoothly, we have a cancellation policy:

• Cancel at least 4 days ahead? No fees.

• Within 3 days? 100% fee.

If you’d like to reschedule, we’ll do our best, but if we can’t find an option that suits everyone, cancellation fees apply.

Cancellation alternatives: Telehealth or non-contact support.

Sick? Please stay home and get better! If you show up with viral symptoms (coughing, sneezing, rashes etc) we may leave/ask you to leave and cancellation fees apply.

No-shows within 15 minutes count as cancellations, with charges for any travel done by the therapist.

It's your responsibility to let us know about cancellations, not teachers, support workers etc.

We send reminders, but if you miss them for some reason and miss your appointment, fees still apply.

Medicare and Private Health don’t cover cancellation fees, but NDIS mostly does.

Want to stop services? 7 days notice please, or any remaining appointments will be treated as cancellations.